Order status

Where is my delivery?

Enter your order number and the postcode of the delivery address — you will see right away where your order is.

  • No account or password
  • Reply within 24 hours, weekends included

-

-

How does your order reach you?

GLS · parcel

Smaller products

3 to 5 working days

Your order travels as a parcel with GLS right to your door. Your tracking link is in the shipping email from GLS.

Frequently asked questions while you wait

I ordered something small

Your order travels with GLS and usually arrives within 3 to 5 working days. The tracking link is in the shipping email from GLS.

The search can't find my order

Your order number is in your confirmation email ("Order #…"). Enter the postcode of the delivery address, not the billing address. Still no luck? Email us with your name and we will look it up.

Another question about your delivery?

If anything changes, we always let you know ourselves. Still have a question? We reply within 24 hours, weekends included.

Ask your question