Warranty
At E-woodproducts, quality comes first. We strive to deliver all our products in optimal condition. However, issues may occasionally arise. Here you will find information about our warranty conditions:
- According to European legislation, we are responsible for any defects that become apparent within two years of delivery.
- Additional rights may apply under Dutch law.
- If you discover a defect, we ask you to contact us within a reasonable timeframe (at least two months).
- With timely notification, we will ensure free repair or replacement of the product.
Your satisfaction is our priority. We are ready to resolve any issues with our products.
Complaint Handling
We strive for perfection, but we understand that sometimes things can go wrong. If you have a complaint, please follow these steps:
- First, contact us via email: [email protected]
- If this does not lead to a resolution, you can submit your dispute for mediation via:
We are committed to resolving every complaint quickly and satisfactorily.
With these foundations, we guarantee you a safe, reliable, and enjoyable shopping experience. At E-woodproducts.com, you are in good hands!
